Frequently Asked Questions

Frequently asked questions

What services do you offer?

We provide a full range of landscaping services, including:Pool design and installation

Soft landscaping (planting, garden beds)

Hard landscaping (decks, fences, retaining walls, paving)

Landscape design

Garden maintenance (one-off or ongoing)

Artificial grass installation (by request)

Where do you operate?

We proudly serve homeowners and businesses throughout Tauranga, Mount Maunganui and Papamoa, delivering high-quality landscaping tailored to your needs.

What makes Mr Jones Landscaping different?

We’re a family-run business built on quality workmanship, a friendly team culture, and a commitment to making your on-site experience as positive as possible. Our attention to detail ensures your outdoor space looks amazing and lasts for years.

Pools

Do you handle the full pool installation process?

Yes. We manage everything from initial design and council requirements to installation, landscaping, and final handover.

How long does it take to install a pool?

Most projects take 6–10 weeks from approval to completion, depending on size, complexity, and weather.

Can I add landscaping around my pool?

Absolutely — we can integrate decks, paving, planting, and lighting into your pool project for a complete outdoor upgrade.

Landscape Design

Do you provide design-only services?

Yes. We manage everything from initial design and council requirements to installation, landscaping, and final handover.

What’s included in your design process?

We start with a consultation, then create concept plans, detailed visual layouts, and planting plans.

Can you design with low-maintenance plants?

Definitely — we’ll choose plants suited to your climate and lifestyle so your garden looks great year-round with minimal upkeep.

Soft Landscaping

What does soft landscaping cover?

It includes roll out lawns, planting, garden beds, mulch, soil improvement, and other green elements.

Can you source plants for me?

Yes — we hand-pick plants from trusted suppliers to ensure health, size, and suitability.

Do you offer seasonal planting?

Yes — we can create seasonal displays or refresh your garden at key times of year.

Hard Landscaping

What is included in hard landscaping?

We build decks, fences, retaining walls, paved areas, pergolas, and other structural outdoor features.

Can you match new hardscaping to existing features?

Yes — we can source materials and finishes that blend seamlessly with your current landscape.

Do you handle council consents for hardscaping?

We can assist with design documentation and guide you through consent requirements if needed.

Garden Maintenance

Do you offer maintenance for gardens you didn’t install?

Yes — we can take over ongoing care for any garden, whether we built it or not.

What’s included in a maintenance plan?

Services may include lawn care, hedge trimming, weeding, mulching, seasonal planting, and fertilising.

Can I set up a regular maintenance schedule?

Yes — we offer subscription-based plans for, fortnightly, or monthly visits.

Artificial Grass

Do you recommend artificial grass?

While we don’t actively promote it, artificial grass can be a great option for high-wear areas or low-maintenance spaces.

How long does artificial grass last?

With proper care, it can last 10–15 years.

Can you combine artificial grass with natural landscaping?

Yes — we can integrate artificial turf with planting, paving, or decking for a balanced look.